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Ten Principles Behind Great Customer Experiences, The
Engelsk
Bogcover for Ten Principles Behind Great Customer Experiences, The af Matt Watkinson, 9780273775089
Specifikationer
Sprog:
Engelsk
Sider:
240
ISBN-13:
9780273775089
Indbinding:
Paperback
ISBN-10:
0273775081
Kategori:
Udg. Dato:
13 dec 2012
Størrelse i cm:
15,6 x 23,3 x 1,6
Oplagsdato:
13 dec 2012
Forfatter(e):

Ten Principles Behind Great Customer Experiences, The

Engelsk
Paperback 2012
Format:

Bog beskrivelse

Overall WINNER - CMI Management Book of the Year 2014

WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014

Create a great customer experience whoever you are.

Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.

This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are.

For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

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Specifikationer
Sprog:
Engelsk
Sider:
240
ISBN-13:
9780273775089
Indbinding:
Paperback
ISBN-10:
0273775081
Kategori:
Udg. Dato:
13 dec 2012
Størrelse i cm:
15,6 x 23,3 x 1,6
Oplagsdato:
13 dec 2012
Forfatter(e):
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