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Be Our Guest (10th Anniversary Updated Edition)

- Perfecting the Art of Customer Service
Af: Ted Kinni Engelsk Hardback

Be Our Guest (10th Anniversary Updated Edition)

- Perfecting the Art of Customer Service
Af: Ted Kinni Engelsk Hardback
Tjek vores konkurrenters priser
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Institute is revealing even more of the business behind the magic of customer service. In this updated edition, BE OUR GUEST highlights the successes many of these companies have achieved, plus key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years.
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kr 278
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20 kr
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Institute is revealing even more of the business behind the magic of customer service. In this updated edition, BE OUR GUEST highlights the successes many of these companies have achieved, plus key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years.
Produktdetaljer
Sprog: Engelsk
Sider: 224
ISBN-13: 9781423145844
Indbinding: Hardback
Udgave:
ISBN-10: 1423145844
Kategori: Kundeservice
Udg. Dato: 8 nov 2011
Længde: 21mm
Bredde: 169mm
Højde: 231mm
Forlag: Disney Book Publishing Inc.
Oplagsdato: 8 nov 2011
Forfatter(e): Ted Kinni
Forfatter(e) Ted Kinni


Kategori Kundeservice


ISBN-13 9781423145844


Sprog Engelsk


Indbinding Hardback


Sider 224


Udgave


Længde 21mm


Bredde 169mm


Højde 231mm


Udg. Dato 8 nov 2011


Oplagsdato 8 nov 2011


Forlag Disney Book Publishing Inc.

Kategori sammenhænge