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Managing Quality

Af: Mihaela L Kelemen Engelsk Paperback

Managing Quality

Af: Mihaela L Kelemen Engelsk Paperback
Tjek vores konkurrenters priser
Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.

The book:

- introduces readers to key concepts and issues in quality management

- provides an overview of both managerial and critical perspectives on quality management

- presents the ′wisdom′ of quality management gurus

- documents the way quality is pursued in manufacturing, service and public sector organizations

- compares and contrasts hard and soft technologies of quality management

- critically reviews the rhetoric of TQM and business process re-engineering (BPR)

- examines the consequences of quality on stakeholders

- scrutinizes the language of quality management

- documents the mundane nature of quality managemnt practices through the use of real life case studies

Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.

Tjek vores konkurrenters priser
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kr 459
Fragt: 39 kr
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20 kr
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Tjek vores konkurrenters priser
Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.

The book:

- introduces readers to key concepts and issues in quality management

- provides an overview of both managerial and critical perspectives on quality management

- presents the ′wisdom′ of quality management gurus

- documents the way quality is pursued in manufacturing, service and public sector organizations

- compares and contrasts hard and soft technologies of quality management

- critically reviews the rhetoric of TQM and business process re-engineering (BPR)

- examines the consequences of quality on stakeholders

- scrutinizes the language of quality management

- documents the mundane nature of quality managemnt practices through the use of real life case studies

Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.

Produktdetaljer
Sprog: Engelsk
Sider: 210
ISBN-13: 9780761969044
Indbinding: Paperback
Udgave:
ISBN-10: 0761969047
Udg. Dato: 13 dec 2002
Længde: 14mm
Bredde: 170mm
Højde: 240mm
Forlag: SAGE Publications Inc
Oplagsdato: 13 dec 2002
Forfatter(e): Mihaela L Kelemen
Forfatter(e) Mihaela L Kelemen


Kategori Kvalitetsstyring & sikring


ISBN-13 9780761969044


Sprog Engelsk


Indbinding Paperback


Sider 210


Udgave


Længde 14mm


Bredde 170mm


Højde 240mm


Udg. Dato 13 dec 2002


Oplagsdato 13 dec 2002


Forlag SAGE Publications Inc

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