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A Critical Public Relations Approach to Crisis Communication and Management

- A Case Study of Malaysia Airlines Flight MH370 Disappearance
Af: Huabin Wang Engelsk Paperback

A Critical Public Relations Approach to Crisis Communication and Management

- A Case Study of Malaysia Airlines Flight MH370 Disappearance
Af: Huabin Wang Engelsk Paperback
Tjek vores konkurrenters priser
This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Airlines during the immediate response and the Malaysian establishment until the official suspension of the underwater search. The study features a critical discourse analysis of 84 national media texts and 85 response statements, focusing on three aspects: the national media representations of Malaysia’s image, the national carrier and the government’s rhetorical strategies of delivering stances and actions, and the dynamic process of image reconstruction and national recovery. The present project contributes to the current research area by integrating both linguistic and public relations perspectives, and more importantly, by highlighting the ideological impact instead of merely behavioral effectiveness in modern communication research. Target readers may find their interest in corporate crisis communication, critical inquiry about political public relations, and the MH370 incident in general.
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This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Airlines during the immediate response and the Malaysian establishment until the official suspension of the underwater search. The study features a critical discourse analysis of 84 national media texts and 85 response statements, focusing on three aspects: the national media representations of Malaysia’s image, the national carrier and the government’s rhetorical strategies of delivering stances and actions, and the dynamic process of image reconstruction and national recovery. The present project contributes to the current research area by integrating both linguistic and public relations perspectives, and more importantly, by highlighting the ideological impact instead of merely behavioral effectiveness in modern communication research. Target readers may find their interest in corporate crisis communication, critical inquiry about political public relations, and the MH370 incident in general.
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Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 223
ISBN-13: 9789811962608
Indbinding: Paperback
Udgave:
ISBN-10: 981196260X
Kategori: Medievidenskab
Udg. Dato: 21 okt 2023
Længde: 0mm
Bredde: 155mm
Højde: 235mm
Forlag: Springer Verlag, Singapore
Oplagsdato: 21 okt 2023
Forfatter(e): Huabin Wang
Forfatter(e) Huabin Wang

Kategori Medievidenskab

ISBN-13 9789811962608

Sprog Engelsk

Indbinding Paperback

Sider 223

Udgave

Længde 0mm

Bredde 155mm

Højde 235mm

Udg. Dato 21 okt 2023

Oplagsdato 21 okt 2023

Forlag Springer Verlag, Singapore

Kategori sammenhænge