Store besparelser
Hurtig levering
Gemte
Log ind
0
Kurv
Bøger
Bestsellers
Kommer snart
Nyheder
Spil og hobby
Hjem
Kategorier
Bestsellers
Kommer snart
Nyheder
FAQ
Konto
Kontakt
Kurv
  1. Bog
  2. Salg og marketing
  3. Kundeservice

A diamond in the rough

- Over a 100 specific tips to build a strong customer culture
Af: Steven Van Belleghem Engelsk Paperback

A diamond in the rough

- Over a 100 specific tips to build a strong customer culture
Af: Steven Van Belleghem Engelsk Paperback
Tjek vores konkurrenters priser

"... Van Belleghem always delivers. Most companies want to create a customer-centric culture, but many struggle, even though they are capable of doing so. This is what the author refers to as A Diamond in the Rough. In addition to clearly articulated concepts, there are more than 100 tips and examples to help you build a culture that gets and keeps customers." — Forbes

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organisation are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.

Vis mere
Tjek vores konkurrenters priser
Normalpris
kr 336
Fragt: 39 kr
6 - 8 hverdage
20 kr
Pakkegebyr
God 4 anmeldelser på
Tjek vores konkurrenters priser

"... Van Belleghem always delivers. Most companies want to create a customer-centric culture, but many struggle, even though they are capable of doing so. This is what the author refers to as A Diamond in the Rough. In addition to clearly articulated concepts, there are more than 100 tips and examples to help you build a culture that gets and keeps customers." — Forbes

This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organisation are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.

Vis mere
Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 276
ISBN-13: 9789401495462
Indbinding: Paperback
Udgave:
ISBN-10: 9401495467
Kategori: Kundeservice
Udg. Dato: 24 okt 2023
Længde: 18mm
Bredde: 240mm
Højde: 170mm
Forlag: Lannoo Publishers
Oplagsdato: 24 okt 2023
Forfatter(e): Steven Van Belleghem
Forfatter(e) Steven Van Belleghem

Kategori Kundeservice

ISBN-13 9789401495462

Sprog Engelsk

Indbinding Paperback

Sider 276

Udgave

Længde 18mm

Bredde 240mm

Højde 170mm

Udg. Dato 24 okt 2023

Oplagsdato 24 okt 2023

Forlag Lannoo Publishers

Kategori sammenhænge