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Answering the Ultimate Question
- How Net Promoter Can Transform Your Business
Engelsk
Bogcover for Answering the Ultimate Question af Laura L. Brooks, Richard Owen, 9780470260692
Specifikationer
Sprog:
Engelsk
Sider:
320
ISBN-13:
9780470260692
Indbinding:
Hardback
ISBN-10:
0470260696
Kategori:
Udg. Dato:
5 dec 2008
Størrelse i cm:
23,6 x 16,0 x 2,9
Oplagsdato:
5 dec 2008
Forfatter(e):

Answering the Ultimate Question

- How Net Promoter Can Transform Your Business
Engelsk
Hardback 2008
Format:

Bog beskrivelse
"Would you recommend this company to your friends and colleagues?" That question, based on Fred Reichheld's The Ultimate Question, challenged the conventional wisdom of customer satisfaction surveys and pointed to a faster, more accurate way of gauging customers' real feelings about a company.
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Specifikationer
Sprog:
Engelsk
Sider:
320
ISBN-13:
9780470260692
Indbinding:
Hardback
ISBN-10:
0470260696
Kategori:
Udg. Dato:
5 dec 2008
Størrelse i cm:
23,6 x 16,0 x 2,9
Oplagsdato:
5 dec 2008
Forfatter(e):
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