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Answering the Ultimate Question
- How Net Promoter Can Transform Your Business
Engelsk Hardback
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Answering the Ultimate Question
- How Net Promoter Can Transform Your Business
Engelsk Hardback

221 kr
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"Would you recommend this company to your friends and colleagues?" That question, based on Fred Reichheld's The Ultimate Question, challenged the conventional wisdom of customer satisfaction surveys and pointed to a faster, more accurate way of gauging customers' real feelings about a company.
Product detaljer
Sprog:
Engelsk
Sider:
320
ISBN-13:
9780470260692
Indbinding:
Hardback
Udgave:
ISBN-10:
0470260696
Kategori:
Udg. Dato:
5 dec 2008
Længde:
29mm
Bredde:
160mm
Højde:
236mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
5 dec 2008
Forfatter(e):
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