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Business Process Mapping

- Improving Customer Satisfaction
Af: J. Mike Jacka, Paulette J. Keller Engelsk Hardback

Business Process Mapping

- Improving Customer Satisfaction
Af: J. Mike Jacka, Paulette J. Keller Engelsk Hardback
Tjek vores konkurrenters priser
Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
Tjek vores konkurrenters priser
Normalpris
kr 605
Fragt: 39 kr
6 - 8 hverdage
20 kr
Pakkegebyr
God 4 anmeldelser på
Tjek vores konkurrenters priser
Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.
Produktdetaljer
Sprog: Engelsk
Sider: 336
ISBN-13: 9780470444580
Indbinding: Hardback
Udgave: 2
ISBN-10: 0470444584
Kategori: Kundeservice
Udg. Dato: 10 jul 2009
Længde: 29mm
Bredde: 160mm
Højde: 230mm
Forlag: John Wiley & Sons Inc
Oplagsdato: 10 jul 2009
Forfatter(e) J. Mike Jacka, Paulette J. Keller


Kategori Kundeservice


ISBN-13 9780470444580


Sprog Engelsk


Indbinding Hardback


Sider 336


Udgave 2


Længde 29mm


Bredde 160mm


Højde 230mm


Udg. Dato 10 jul 2009


Oplagsdato 10 jul 2009


Forlag John Wiley & Sons Inc

Kategori sammenhænge