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Business Process Mapping Workbook

- Improving Customer Satisfaction
Engelsk Paperback
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Business Process Mapping Workbook

- Improving Customer Satisfaction
Engelsk Paperback

361 kr
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Om denne bog
A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle conflicting priorities.
Product detaljer
Sprog:
Engelsk
Sider:
272
ISBN-13:
9780470446287
Indbinding:
Paperback
Udgave:
ISBN-10:
0470446285
Kategori:
Udg. Dato:
21 jul 2009
Længde:
18mm
Bredde:
188mm
Højde:
253mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
21 jul 2009
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