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Contact Us! Coursebook with Audio CD
- Call Center English Skills
Engelsk
Contact Us! Coursebook with Audio CD
- Call Center English Skills
Engelsk

317 kr
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6 - 8 hverdage

Om denne bog
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Product detaljer
Sprog:
Engelsk
Sider:
136
ISBN-13:
9780521124737
Indbinding:
Andet
Udgave:
ISBN-10:
0521124735
Kategori:
Udg. Dato:
10 nov 2009
Længde:
12mm
Bredde:
296mm
Højde:
212mm
Forlag:
Cambridge University Press
Oplagsdato:
10 nov 2009
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