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Creating Great Visitor Experiences
- A Guide for Museums, Parks, Zoos, Gardens & Libraries
Engelsk
Bogcover for Creating Great Visitor Experiences af Stephanie Weaver, 9781598741698
Specifikationer
Sprog:
Engelsk
Sider:
209
ISBN-13:
9781598741698
Indbinding:
Paperback
ISBN-10:
1598741691
Udg. Dato:
15 jun 2008
Størrelse i cm:
22,9 x 17,9 x 1,3
Oplagsdato:
15 jun 2008
Forfatter(e):

Creating Great Visitor Experiences

- A Guide for Museums, Parks, Zoos, Gardens & Libraries
Engelsk
Paperback 2008
Format:

Bog beskrivelse
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.
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Specifikationer
Sprog:
Engelsk
Sider:
209
ISBN-13:
9781598741698
Indbinding:
Paperback
ISBN-10:
1598741691
Udg. Dato:
15 jun 2008
Størrelse i cm:
22,9 x 17,9 x 1,3
Oplagsdato:
15 jun 2008
Forfatter(e):
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