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Crisis Communication
- Theory and Practice
Engelsk
Bogcover for Crisis Communication af Alan Jay Zaremba, 9780765620521
Specifikationer
Sprog:
Engelsk
Sider:
256
ISBN-13:
9780765620521
Indbinding:
Paperback
ISBN-10:
0765620529
Udg. Dato:
15 mar 2010
Størrelse i cm:
23,5 x 19,2 x 1,8
Oplagsdato:
15 mar 2010
Forfatter(e):

Crisis Communication

- Theory and Practice
Engelsk
Paperback 2010
Format:

Bog beskrivelse

Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization.

The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by:

    • Providing a theoretical framework for understanding crisis communication
    • Examining the recommendations of academics and practitioners
    • Reviewing cases that required efficient communication during crises
    • Describing the steps and stages for crisis communication planning
    • Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

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Specifikationer
Sprog:
Engelsk
Sider:
256
ISBN-13:
9780765620521
Indbinding:
Paperback
ISBN-10:
0765620529
Udg. Dato:
15 mar 2010
Størrelse i cm:
23,5 x 19,2 x 1,8
Oplagsdato:
15 mar 2010
Forfatter(e):
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