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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Af: Emily Gregory, Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny Engelsk Hardback

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Af: Emily Gregory, Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny Engelsk Hardback
Tjek vores konkurrenters priser

This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. You’ll learn how to:

  • Respond when someone initiates a crucial conversation with you
  • Identify and address the lag time between identifying a problem and discussing it
  • Communicate more effectively across digital mediums

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a Crucial Conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you''ll never have to worry about the outcome of a Crucial Conversation again.

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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. You’ll learn how to:

  • Respond when someone initiates a crucial conversation with you
  • Identify and address the lag time between identifying a problem and discussing it
  • Communicate more effectively across digital mediums

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a Crucial Conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you''ll never have to worry about the outcome of a Crucial Conversation again.

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Produktdetaljer
Sprog: Engelsk
Sider: 304
ISBN-13: 9781260474213
Indbinding: Hardback
Udgave: 3
ISBN-10: 1260474216
Kategori: Erhvervskommunikation & præsentation
Udg. Dato: 18 nov 2021
Længde: 30mm
Bredde: 236mm
Højde: 162mm
Forlag: McGraw-Hill Education
Oplagsdato: 18 nov 2021
Forfatter(e): Emily Gregory, Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny
Forfatter(e) Emily Gregory, Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny

Kategori Erhvervskommunikation & præsentation

ISBN-13 9781260474213

Sprog Engelsk

Indbinding Hardback

Sider 304

Udgave 3

Længde 30mm

Bredde 236mm

Højde 162mm

Udg. Dato 18 nov 2021

Oplagsdato 18 nov 2021

Forlag McGraw-Hill Education

Kategori sammenhænge