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Customer-Committed
- How to Create Outstanding Customer Experiences and Strengthen Your Brand
Engelsk
Bogcover for Customer-Committed af Mathias Weber, 9783658477004
Specifikationer
Sprog:
Engelsk
Sider:
140
ISBN-13:
9783658477004
Indbinding:
Paperback
ISBN-10:
3658477008
Kategori:
Udg. Dato:
30 maj 2025
Størrelse i cm:
24,0 x 16,9 x 1,0
Forlag:
Oplagsdato:
30 maj 2025
Forfatter(e):

Customer-Committed

- How to Create Outstanding Customer Experiences and Strengthen Your Brand
Engelsk
Paperback 2025
Format:

Bog beskrivelse

This book demonstrates why companies must establish and maintain a new – customer-committed – culture and how this transformation can be achieved.

A unique customer experience has never been as critical to success as it is today. Many companies are therefore focusing on customer-oriented processes and the collection of valuable customer data. However, customers are more than just the sum of their data. Special brand experiences and genuine wow moments almost always arise from empathy, a personal touch, or the famous extra mile that employees go for their customers. Mathias Weber vividly illustrates how genuine customer commitment can be achieved in companies and provides the essential tools and measures, along with insights into concrete case studies.

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699,01 kr
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Specifikationer
Sprog:
Engelsk
Sider:
140
ISBN-13:
9783658477004
Indbinding:
Paperback
ISBN-10:
3658477008
Kategori:
Udg. Dato:
30 maj 2025
Størrelse i cm:
24,0 x 16,9 x 1,0
Forlag:
Oplagsdato:
30 maj 2025
Forfatter(e):
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