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Customer Experience Management in the Caribbean
- Concepts, Case Studies and Challenges
Engelsk Hardback
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Customer Experience Management in the Caribbean
- Concepts, Case Studies and Challenges
Engelsk Hardback

1.065 kr
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Om denne bog
In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future impact.
Product detaljer
Sprog:
Engelsk
Sider:
160
ISBN-13:
9781800626775
Indbinding:
Hardback
Udgave:
ISBN-10:
1800626770
Kategori:
Udg. Dato:
18 sep 2024
Længde:
18mm
Bredde:
253mm
Højde:
179mm
Forlag:
CABI Publishing
Oplagsdato:
18 sep 2024
Forfatter(e):
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