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Customer Relationship Management
Engelsk Paperback
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Customer Relationship Management
Engelsk Paperback

240 kr
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Om denne bog
As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.
Product detaljer
Sprog:
Engelsk
Sider:
176
ISBN-13:
9780071379540
Indbinding:
Paperback
Udgave:
ISBN-10:
0071379541
Kategori:
Udg. Dato:
16 okt 2001
Længde:
14mm
Bredde:
151mm
Højde:
228mm
Forlag:
McGraw-Hill Education - Europe
Oplagsdato:
16 okt 2001
Forfatter(e):
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