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Front Office
Engelsk
Bogcover for Front Office af S. Lewry, P. Abbott, 9780750642309
Specifikationer
Sprog:
Engelsk
Sider:
218
ISBN-13:
9780750642309
Indbinding:
Paperback
Udgave:
2
ISBN-10:
0750642300
Kategori:
Udg. Dato:
29 mar 1999
Størrelse i cm:
24,1 x 18,4 x 1,3
Oplagsdato:
29 mar 1999
Forfatter(e):

Front Office

Engelsk
Paperback 1999
Format:

Bog beskrivelse
Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment

Key features of this essential text:
· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook
· updated in the light of recent developments such as global distribution systems and the internet
· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment
· additional extended, practical exercise material.

Front Office reflects the importance of different features of the receptionist''s work and is divided into four main sections:
· Procedural aspects
· Dealing with people
· Increasing yield
· Management aspects

Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.















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Specifikationer
Sprog:
Engelsk
Sider:
218
ISBN-13:
9780750642309
Indbinding:
Paperback
Udgave:
2
ISBN-10:
0750642300
Kategori:
Udg. Dato:
29 mar 1999
Størrelse i cm:
24,1 x 18,4 x 1,3
Oplagsdato:
29 mar 1999
Forfatter(e):
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