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Good Services
- How to Design Services That Work
Engelsk
Bogcover for Good Services af Louise Downe, 9789063695439
Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9789063695439
Indbinding:
Paperback
ISBN-10:
9063695438
Udg. Dato:
10 feb 2020
Størrelse i cm:
18,0 x 11,6 x 1,7
Oplagsdato:
10 feb 2020
Forfatter(e):

Good Services

- How to Design Services That Work
Engelsk
Paperback 2020
Format:

Bog beskrivelse
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don''t.

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
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Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9789063695439
Indbinding:
Paperback
ISBN-10:
9063695438
Udg. Dato:
10 feb 2020
Størrelse i cm:
18,0 x 11,6 x 1,7
Oplagsdato:
10 feb 2020
Forfatter(e):
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