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IT Service Management

- Support for your ITSM Foundation exam

IT Service Management

- Support for your ITSM Foundation exam
Tjek vores konkurrenters priser
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.
Tjek vores konkurrenters priser
Normalpris
kr 397
Fragt: 39 kr
6 - 8 hverdage
20 kr
Pakkegebyr
God 4 anmeldelser på
Tjek vores konkurrenters priser
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.
Produktdetaljer
Sprog: Engelsk
Sider: 226
ISBN-13: 9781780173184
Indbinding: Paperback
Udgave:
ISBN-10: 1780173180
Kategori: IT-branchen
Udg. Dato: 21 mar 2016
Længde: 13mm
Bredde: 246mm
Højde: 173mm
Forlag: BCS Learning & Development Limited
Oplagsdato: 21 mar 2016
Forfatter(e) Ernest Brewster, Aidan Lawes, John Sansbury, Richard Griffiths


Kategori IT-branchen


ISBN-13 9781780173184


Sprog Engelsk


Indbinding Paperback


Sider 226


Udgave


Længde 13mm


Bredde 246mm


Højde 173mm


Udg. Dato 21 mar 2016


Oplagsdato 21 mar 2016


Forlag BCS Learning & Development Limited

Kategori sammenhænge