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Itil 4 Specialist Create, Deliver & Support Cds Courseware
Engelsk
Bogcover for Itil 4 Specialist Create, Deliver & Support Cds Courseware af Van Haren Publishing, 9789401806145
Specifikationer
Sprog:
Engelsk
Sider:
250
ISBN-13:
9789401806145
Indbinding:
Paperback
ISBN-10:
9401806144
Kategori:
Udg. Dato:
17 feb 2020
Størrelse i cm:
21,0 x 29,7 x 2,4
Forlag:
Oplagsdato:
17 feb 2020
Forfatter(e):

Itil 4 Specialist Create, Deliver & Support Cds Courseware

Engelsk
Paperback 2020
Format:

Bog beskrivelse

''This module covers the ''core'' service management activities and expands the current scope of ITIL to include the ''creation'' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

“Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

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Specifikationer
Sprog:
Engelsk
Sider:
250
ISBN-13:
9789401806145
Indbinding:
Paperback
ISBN-10:
9401806144
Kategori:
Udg. Dato:
17 feb 2020
Størrelse i cm:
21,0 x 29,7 x 2,4
Forlag:
Oplagsdato:
17 feb 2020
Forfatter(e):
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