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Law Enforcement Interpersonal Communication and Conflict Management
- The IMPACT Model
Engelsk
Bogcover for Law Enforcement Interpersonal Communication and Conflict Management af Brian Douglas Fitch, 9781506303376
Specifikationer
Sprog:
Engelsk
Sider:
152
ISBN-13:
9781506303376
Indbinding:
Paperback
ISBN-10:
1506303374
Udg. Dato:
5 nov 2015
Størrelse i cm:
15,5 x 22,9 x 1,3
Oplagsdato:
5 nov 2015
Forfatter(e):

Law Enforcement Interpersonal Communication and Conflict Management

- The IMPACT Model
Engelsk
Paperback 2015
Format:

Bog beskrivelse

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:

  • Identify and master emotions
  • Master the story
  • Promote positive behavior
  • Achieve Rapport
  • Control your response
  • Take perspective

When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

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Specifikationer
Sprog:
Engelsk
Sider:
152
ISBN-13:
9781506303376
Indbinding:
Paperback
ISBN-10:
1506303374
Udg. Dato:
5 nov 2015
Størrelse i cm:
15,5 x 22,9 x 1,3
Oplagsdato:
5 nov 2015
Forfatter(e):
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