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Managerial Competence within the Hospitality and Tourism Service Industries
- Global Cultural Contextual Analysis
Af: John Saee
Engelsk
Bogcover for Managerial Competence within the Hospitality and Tourism Service Industries af John Saee, 9780415488037
Specifikationer
Sprog:
Engelsk
Sider:
280
ISBN-13:
9780415488037
Indbinding:
Paperback
ISBN-10:
0415488036
Udg. Dato:
5 dec 2008
Størrelse i cm:
23,4 x 15,6
Oplagsdato:
5 dec 2008
Forfatter(e):

Managerial Competence within the Hospitality and Tourism Service Industries

- Global Cultural Contextual Analysis
Af: John Saee
Engelsk
Paperback 2008
Format:

Bog beskrivelse

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.

Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

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Specifikationer
Sprog:
Engelsk
Sider:
280
ISBN-13:
9780415488037
Indbinding:
Paperback
ISBN-10:
0415488036
Udg. Dato:
5 dec 2008
Størrelse i cm:
23,4 x 15,6
Oplagsdato:
5 dec 2008
Forfatter(e):
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