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Managing The Professional Service Firm
Engelsk
Bogcover for Managing The Professional Service Firm af David H. Maister, 9780743231565
Specifikationer
Sprog:
Engelsk
Sider:
400
ISBN-13:
9780743231565
Indbinding:
Paperback
ISBN-10:
0743231562
Udg. Dato:
6 jan 2003
Størrelse i cm:
23,2 x 15,5 x 2,5
Oplagsdato:
6 jan 2003
Forfatter(e):

Managing The Professional Service Firm

Engelsk
Paperback 2003
Format:

Bog beskrivelse
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that ''every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.''
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Specifikationer
Sprog:
Engelsk
Sider:
400
ISBN-13:
9780743231565
Indbinding:
Paperback
ISBN-10:
0743231562
Udg. Dato:
6 jan 2003
Størrelse i cm:
23,2 x 15,5 x 2,5
Oplagsdato:
6 jan 2003
Forfatter(e):
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