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Meaningful Healthcare Experience Design
- Improving Care for All Generations
Engelsk
Bogcover for Meaningful Healthcare Experience Design af Scott Goodwin, 9781498726962
Specifikationer
Sprog:
Engelsk
Sider:
304
ISBN-13:
9781498726962
Indbinding:
Hardback
ISBN-10:
1498726968
Udg. Dato:
27 maj 2020
Størrelse i cm:
18,3 x 26,0 x 2,8
Oplagsdato:
27 maj 2020
Forfatter(e):

Meaningful Healthcare Experience Design

- Improving Care for All Generations
Engelsk
Hardback 2020
Format:

Bog beskrivelse

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.

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Specifikationer
Sprog:
Engelsk
Sider:
304
ISBN-13:
9781498726962
Indbinding:
Hardback
ISBN-10:
1498726968
Udg. Dato:
27 maj 2020
Størrelse i cm:
18,3 x 26,0 x 2,8
Oplagsdato:
27 maj 2020
Forfatter(e):
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