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Service Excellence in Organizations, Volume I
- Eight Key Steps to Follow and Achieve It
Engelsk
Bogcover for Service Excellence in Organizations, Volume I af Fiona Urquhart, 9781631577017
Specifikationer
Sprog:
Engelsk
Sider:
154
ISBN-13:
9781631577017
Indbinding:
Paperback
ISBN-10:
1631577018
Kategori:
Udg. Dato:
30 maj 2019
Størrelse i cm:
15,0 x 22,8 x 1,5
Oplagsdato:
30 maj 2019
Forfatter(e):

Service Excellence in Organizations, Volume I

- Eight Key Steps to Follow and Achieve It
Engelsk
Paperback 2019
Format:

Bog beskrivelse
Explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy. This first volume offers some theoretical background, and contains practical examples and a self-assessment diagnostic tool to identify organizational areas of strength.
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Specifikationer
Sprog:
Engelsk
Sider:
154
ISBN-13:
9781631577017
Indbinding:
Paperback
ISBN-10:
1631577018
Kategori:
Udg. Dato:
30 maj 2019
Størrelse i cm:
15,0 x 22,8 x 1,5
Oplagsdato:
30 maj 2019
Forfatter(e):
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