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Service Excellence
- Creating Customer Experiences That Build Relationships
Engelsk
Bogcover for Service Excellence af Ruth N. Bolton, 9781631573712
Specifikationer
Sprog:
Engelsk
Sider:
207
ISBN-13:
9781631573712
Indbinding:
Paperback
ISBN-10:
1631573713
Kategori:
Udg. Dato:
30 apr 2016
Størrelse i cm:
18,7 x 22,8 x 1,5
Oplagsdato:
30 apr 2016
Forfatter(e):

Service Excellence

- Creating Customer Experiences That Build Relationships
Engelsk
Paperback 2016
Format:

Bog beskrivelse
By providing excellent service, organizations build strong relationships with customers, generate barriers to competition, utilize resources more efficiently, and increase profitability. This book provides concepts and tools to help managers uncover new sources of revenue from innovations, design service processes, and manage people.
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Specifikationer
Sprog:
Engelsk
Sider:
207
ISBN-13:
9781631573712
Indbinding:
Paperback
ISBN-10:
1631573713
Kategori:
Udg. Dato:
30 apr 2016
Størrelse i cm:
18,7 x 22,8 x 1,5
Oplagsdato:
30 apr 2016
Forfatter(e):
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