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Service! Some People Just Don't Get It
Engelsk
Bogcover for Service! Some People Just Don't Get It af Trapper Woods, Todd Woods, 9781600370267
Specifikationer
Sprog:
Engelsk
Sider:
100
ISBN-13:
9781600370267
Indbinding:
Paperback
ISBN-10:
1600370268
Kategori:
Udg. Dato:
17 aug 2006
Størrelse i cm:
22,4 x 15,7 x 0,6
Oplagsdato:
17 aug 2006
Forfatter(e):

Service! Some People Just Don't Get It

Engelsk
Paperback 2006
Format:

Bog beskrivelse
Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they''ve been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You''ll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well.
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Specifikationer
Sprog:
Engelsk
Sider:
100
ISBN-13:
9781600370267
Indbinding:
Paperback
ISBN-10:
1600370268
Kategori:
Udg. Dato:
17 aug 2006
Størrelse i cm:
22,4 x 15,7 x 0,6
Oplagsdato:
17 aug 2006
Forfatter(e):
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