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The Best Service is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Engelsk
Bogcover for The Best Service is No Service af Bill Price, David Jaffe, 9780470189085
Specifikationer
Sprog:
Engelsk
Sider:
336
ISBN-13:
9780470189085
Indbinding:
Hardback
ISBN-10:
0470189088
Kategori:
Udg. Dato:
9 apr 2008
Størrelse i cm:
23,3 x 15,7 x 3,1
Oplagsdato:
9 apr 2008
Forfatter(e):

The Best Service is No Service

- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Engelsk
Hardback 2008
Format:

Bog beskrivelse
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
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Specifikationer
Sprog:
Engelsk
Sider:
336
ISBN-13:
9780470189085
Indbinding:
Hardback
ISBN-10:
0470189088
Kategori:
Udg. Dato:
9 apr 2008
Størrelse i cm:
23,3 x 15,7 x 3,1
Oplagsdato:
9 apr 2008
Forfatter(e):
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