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The Customer Success Economy
- Why Every Aspect of Your Business Model Needs A Paradigm Shift
Engelsk Hardback
The Customer Success Economy
- Why Every Aspect of Your Business Model Needs A Paradigm Shift
Engelsk Hardback

211 kr
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Om denne bog
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-likeHelps you deliver recurring revenueShows you how to embrace customer retentionDemonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
Product detaljer
Sprog:
Engelsk
Sider:
384
ISBN-13:
9781119572763
Indbinding:
Hardback
Udgave:
ISBN-10:
1119572762
Kategori:
Udg. Dato:
29 jun 2020
Længde:
38mm
Bredde:
236mm
Højde:
165mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
29 jun 2020
Forfatter(e):
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