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The Mastery of Customer Service in Careers
Engelsk
Bogcover for The Mastery of Customer Service in Careers af Nigel Hill, J. Mark Munoz, Diane Crutcher, 9781637428085
Specifikationer
Sprog:
Engelsk
Sider:
144
ISBN-13:
9781637428085
Indbinding:
Paperback
ISBN-10:
1637428081
Kategori:
Udg. Dato:
30 jun 2025
Størrelse i cm:
22,9 x 15,2
Oplagsdato:
30 jun 2025

The Mastery of Customer Service in Careers

Engelsk
Paperback 2025
Format:

Bog beskrivelse
The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service.

The three men–a general, a medical doctor who founded a successful chain of wellness clinics, and a professor who serves as director of a global hotel business– recount the career challenges they faced and their pathways to success. Along with a highly accomplished daughter of one of the men, they provide insights to two young adults looking to embark on careers grounded on customer satisfaction.

This book is exceptionally valuable to executives worldwide who wish to elevate their performance in customer service. Using an easy to read, relatable and engaging story as a backdrop, the book underscores the essential elements of service excellence. Each chapter includes an academically grounded and practice-oriented discussion that provides readers with the foundation for providing unparalleled and impactful service within an organization and in our society.

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Specifikationer
Sprog:
Engelsk
Sider:
144
ISBN-13:
9781637428085
Indbinding:
Paperback
ISBN-10:
1637428081
Kategori:
Udg. Dato:
30 jun 2025
Størrelse i cm:
22,9 x 15,2
Oplagsdato:
30 jun 2025
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