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The Power of Strategic Listening
Engelsk Paperback
The Power of Strategic Listening
Engelsk Paperback

272 kr
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23 - 25 hverdage

Om denne bog
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value.The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
Product detaljer
Sprog:
Engelsk
Sider:
182
ISBN-13:
9781538121313
Indbinding:
Paperback
Udgave:
ISBN-10:
153812131X
Udg. Dato:
4 okt 2019
Længde:
13mm
Bredde:
227mm
Højde:
152mm
Forlag:
Rowman & Littlefield
Oplagsdato:
4 okt 2019
Forfatter(e):
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