Store besparelser
Hurtig levering
Fri fragt over 499,-
Gemte
Log ind
0
Kurv
Kurv
The World of Customer Service
Engelsk
Bogcover for The World of Customer Service af Pattie Gibson, 9780840064240
Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9780840064240
Indbinding:
Paperback
Udgave:
3
ISBN-10:
0840064241
Kategori:
Udg. Dato:
20 jun 2011
Størrelse i cm:
27,3 x 21,6 x 1,0
Oplagsdato:
20 jun 2011
Forfatter(e):

The World of Customer Service

Engelsk
Paperback 2011
Format:

Bog beskrivelse
Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal customers. Readers focus on the strategies most important in customer service today with insights and memorable examples from practicing professionals. Several new chapters highlight how to maximize revenue and customer satisfaction, effectively solve problems and resolve complaints, and better understand the impact and potential of today''s social media. Future and practical professionals also gain new insights on establishing their own personal customer service habits for success in all areas of business.
... Vis mere

Hos Booktok
937 kr
Læg i kurv nu
Sikker betaling
23 - 25 hverdage

Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9780840064240
Indbinding:
Paperback
Udgave:
3
ISBN-10:
0840064241
Kategori:
Udg. Dato:
20 jun 2011
Størrelse i cm:
27,3 x 21,6 x 1,0
Oplagsdato:
20 jun 2011
Forfatter(e):
Finder produkter...
Kategori sammenhænge