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When Customers Think We Don't Care
Engelsk
Bogcover for When Customers Think We Don't Care af Richard Buchanan, 9780070138636
Specifikationer
Sprog:
Engelsk
Sider:
376
ISBN-13:
9780070138636
Indbinding:
Paperback
Udgave:
3
ISBN-10:
007013863X
Kategori:
Udg. Dato:
29 maj 2008
Størrelse i cm:
21,0 x 15,8 x 1,9
Oplagsdato:
29 maj 2008
Forfatter(e):

When Customers Think We Don't Care

Engelsk
Paperback 2008
Format:

Bog beskrivelse
Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.
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Specifikationer
Sprog:
Engelsk
Sider:
376
ISBN-13:
9780070138636
Indbinding:
Paperback
Udgave:
3
ISBN-10:
007013863X
Kategori:
Udg. Dato:
29 maj 2008
Størrelse i cm:
21,0 x 15,8 x 1,9
Oplagsdato:
29 maj 2008
Forfatter(e):
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