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Emergency Communication
- The Organization of Calls to Emergency Dispatch Centers
Engelsk Hardback
Emergency Communication
- The Organization of Calls to Emergency Dispatch Centers
Engelsk Hardback

478 kr
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Om denne bog
This book explores communication in emergency call and response centers, taking an approach drawn from Conversation Analysis to examine how call-takers answer calls and the ways in which dispatch is issued in different contexts. It offers an original contribution to the study of the organization of emergency calls, the ways such calls are treated, and some of the practical problems that emerge when dealing with them. The author offers a systematic review of studies in the international field of the organization of emergency calls, while at the same time providing fresh case studies, illustrated with empirical materials, taken from audio- and video- recordings of the everyday activities of call and response centers. This book will be of interest to students and scholars of social interaction and may be appreciated by all scholars and practitioners working on the social management of emergency situations, including in fields such as Sociolinguistics and Pragmatics. 
Product detaljer
Sprog:
Engelsk
Sider:
213
ISBN-13:
9783031262388
Indbinding:
Hardback
Udgave:
ISBN-10:
3031262387
Udg. Dato:
7 apr 2023
Længde:
0mm
Bredde:
148mm
Højde:
210mm
Forlag:
Springer International Publishing AG
Oplagsdato:
7 apr 2023
Forfatter(e):
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