Køb for 499 kr mere for gratis levering til pakkeshop
499 kr
Pakkeshop
599 kr
Hjemmelevering
Gemte
Log ind
0
Kurv
Kurv
Developments in the Call Centre Industry
- Analysis, Changes and Challenges
Engelsk
Bogcover for Developments in the Call Centre Industry af , 9780415511483
Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9780415511483
Indbinding:
Paperback
ISBN-10:
0415511488
Udg. Dato:
22 mar 2012
Størrelse i cm:
23,2 x 15,4 x 1,3
Oplagsdato:
22 mar 2012

Developments in the Call Centre Industry

- Analysis, Changes and Challenges
Engelsk
Paperback 2012
Format:

Bog beskrivelse

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

... Vis mere

Januarudsalg
154 kr
Læg i kurv nu
Fri fragt over 499,-
Sikker betaling
23 - 25 hverdage

Specifikationer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9780415511483
Indbinding:
Paperback
ISBN-10:
0415511488
Udg. Dato:
22 mar 2012
Størrelse i cm:
23,2 x 15,4 x 1,3
Oplagsdato:
22 mar 2012
Finder produkter...
Kategori sammenhænge