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How to Resolve Conflict

- A Practical Mediation Manual
Af: James E. Gilman Engelsk Hardback

How to Resolve Conflict

- A Practical Mediation Manual
Af: James E. Gilman Engelsk Hardback
Tjek vores konkurrenters priser
A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.
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Tjek vores konkurrenters priser
A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.
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Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 146
ISBN-13: 9781442267961
Indbinding: Hardback
Udgave:
ISBN-10: 1442267968
Kategori: Diplomati
Udg. Dato: 3 jan 2017
Længde: 16mm
Bredde: 159mm
Højde: 237mm
Forlag: Rowman & Littlefield
Oplagsdato: 3 jan 2017
Forfatter(e): James E. Gilman
Forfatter(e) James E. Gilman

Kategori Diplomati

ISBN-13 9781442267961

Sprog Engelsk

Indbinding Hardback

Sider 146

Udgave

Længde 16mm

Bredde 159mm

Højde 237mm

Udg. Dato 3 jan 2017

Oplagsdato 3 jan 2017

Forlag Rowman & Littlefield

Kategori sammenhænge